Orders - How do I track my order?

Tracking your order is simple! Here's what to expect after placing an order with us:

Order Tracking Process

1. Place Your Order
   As soon as your order is submitted, you’ll receive a confirmation email with a summary of your order details.

2. Order Processed by Our Warehouse
   Our warehouse team will begin preparing your order for dispatch.

3. Order Tracking Email Sent
   Once your order has been dispatched, you’ll receive a shipping confirmation email that includes your tracking link so you can follow your order’s journey.

4. 
   

Didn’t Receive a Tracking Email?

If it’s been more than a few business days and you haven’t received your tracking information:

• Check your spam or junk folder.

• Make sure you’re checking the email address used to place the order.

• Still no luck? Contact our Support Team and we’ll be happy to assist - be sure to include your Order ID or the email used to place the order for faster assistance.

Example Order Summary

Once your order has been received and processed by our warehouse, an email with tracking information will be sent.

Tracking Email Example

NOTE: Tracking links may not show updates immediately. Information will become available once your order has been collected and scanned by the courier or delivery service.