Why Do Parts of My Mesh Patio Pet Door Look Cloudy, or Have Peeling Plastic?

Short Answer

Don't worry - your Mesh Patio Pet Door is not faulty.

A protective film is applied to certain components during manufacturing to help prevent scratches and damage during shipping. This film should be removed before use.

What Does the Protective Film Look Like?

Depending on the component and production batch, the film may appear:

• Cloudy or frosted

• Slightly blue in colour

• Clear but peeling at the edges

This is normal and does not indicate a defect.

Where Is the Protective Film Applied?

Protective film may be present on:

• Clear Weather Panels

• Painted frame sections

The film is used to protect surfaces during manufacturing, transport, and handling.

What Should I Do?

Carefully peel the protective film away from both sides of the affected component.

Once removed, the surface underneath should appear clear, smooth, and free from the cloudy appearance.

Important

If you're unsure whether you're looking at protective film or product damage, please send a photo to our support team and we'll be happy to assist.

Related Articles

• How Do I Install Clear Weather Panels on the Mesh Patio Pet Door?

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