If you're unsure which version of the Glass Patio Pet Door you have, here's a quick way to tell the difference based on the pressure mount system at the top of the insert:
Version 2 (V2) – Current Model
Spring-loaded pressure jack at the top
Secured in place using two silver twist bolts
No tools required for installation of the top mount
Launched: June 2025 Model
Version 1 (V1) – Previous Model
Wind-up pressure jack at the top
Requires a tube spanner tool to tighten into place
You’ll see a small hole in side of pressure mount where the tool is inserted
Launched: 2021 Model
Quick Visual Guide
Silver twist bolts at the top? You have V2
Tool hole for winding up the top? You have V1
If you're still not sure, feel free to contact our support team with a photo of the top section of your insert and we’ll help confirm which version you have.
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