Super Tough - Spare Parts - Why Does The Flap Keep Breaking?

If you’re experiencing frequent flap breakage, there could be a few reasons behind it. Here are some common causes and what you can do to prevent it:

1. Pet Door Installed Too Low

If the pet door is installed too low, the flap may be subject to constant stress or impact as pets go in and out. This can cause the flap to break, especially near the hinge.

Solution:
Ensure the pet door is installed at a height that allows your pet to pass through without putting unnecessary pressure on the flap. A higher installation can help prevent the flap from hitting the ground or being overextended.

2. Rough Usage

Pets that are rough with the door, such as pushing, pawing, or aggressively trying to push the flap open when locked, can cause strain on the plastic, especially around the hinge area. This can eventually lead to breakage.

Solution:
Consider training your pet to use the door gently. You can also check if there are any sharp edges or debris near the door that might make it harder for your pet to use the flap comfortably. In extreme cases, you may want to replace the flap with one that has a different flesible material such as the Hakuna Pets - Deluxe Aluminium Pet Door.

3. Wear and Tear

Over time, all pet doors will experience wear and tear, especially if the flap is frequently used or exposed to extreme weather conditions. The hinge area is particularly vulnerable to this kind of stress.

Solution:
Regularly check the flap and hinges for signs of wear and replace them before they break. Keeping the flap clean and free from dirt or debris can also help prolong its lifespan.

4. Incorrect Flap Handling During Installation or Removal

When installing or removing the flap, improper handling - such as applying too much force or bending the flap at an extreme angle - can cause the hinge area to crack or snap.

Solution:
Follow the recommended installation and removal instructions carefully, ensuring the flap is handled gently and correctly.

Super Tough - Spare Parts - How Do I Replace the Flap?

If you're unsure whether the installation height or pet behaviour might be contributing to the problem, consider consulting a professional for advice on adjusting the setup or training tips for your pet.