Since its release, the Deluxe Aluminium Pet Door has undergone several design updates. If your pet door was purchased before 2018, you may have the original Deluxe Aluminium model (V0).
How to Determine if You Have a V0 Model
A key way to identify the V0 model is by checking the color of the flap – V0 flaps have a sepia/brown tone, whereas newer versions have a white opaque tint.
Replacement Flap Availability
The replacement flaps currently listed on our website are not compatible with the V0 model. However, we still have limited stock of V0 replacement flaps available in Small, Large, and XL sizes.
If you need a replacement for your pet door, please contact our Customer Service team via the Support > Contact Us menu or Livechat for assistance in finding the correct flap for your model.
For further guidance, you may also find our article on Deluxe Aluminium – Spare Parts – How to Identify the Correct Replacement Flap helpful.
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